Excellent tour manager. Responsive, flexible, helpful... Willing to give advice even beyond that of my tour (some of my post-trip plans fell through and he provided advice). Vehicle was clean and safe. Drivers were great. Tour guides were very good. Provided a wheelchair at no extra cost for my elderly mother. Hotels were very good (better in the South than the North, where the trip was outsourced to MaxxFun). Tour manager very willing to provide suggestions but let us decide the final. Good price. Trustworthy. Would use again.